Return Policy

We will take full responsibility and offer certain (up to 100%) refund. Or we will offer reshipping service if we send the wrong items or miss the items. Return Process
We accept the return for the occurrence of above situation. After checking our Return Policy carefully, if you insist on returning the dress, please submit a complaint. Our specialist will reply to you within 1 working day. Please note that we only accept the complaint within 7 days after receiving and the complaint will be closed within ONE month.

1. Check the item carefully and take the pictures of the item to prove the problems of it, such as the quality problems, size issues or color issues.

2. Log in the website with your registered e-mail and order number; go to "My Order”, click "Submit a Complaint”.

3. Once our specialists approve your request, we will provide you with a Product Return Form that must be filled in and included with your return.

4. Please send the item(s) through your local post office within 3 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx, we cannot cover the shipping fees or any Customs fees that might apply. The normal economic Post Office service would be fine. We need to remind you that the customers need to cover the return shipping fee for package return. If customers can offer us the return tracking number, you would be highly appreciated.

5. All the return item(s) will go through inspections after received. If there's no quality problem with the item(s), we will re-ship it (them) to customers. Customers would be required to pay for the shipping. If the problems are identified, we will process the refund. Once the refund has been processed, it usually takes 2-3 weeks for the funds to be credited to your account. Your bank or payment service may levy a small transaction charge.

6. We just accept returning within 15 days after receiving.